Benchmarking

Summary

Benchmarking allows you to compare your performance against other properties within your group. Which properties you have access to see depends on decisions from the group’s head office.

Comparisons are made on revenue or productivity. If you want to add or change what you see, please contact support@d2o.com. Please note that any changes will be applied to the whole group so there must be a consensus.

Intended Users

Management Team, Head Office Representatives

Requirements

Multiple properties in the group

Instructions

View option bench 2.jpg

When choosing to see Month End (ME) for current period, the report shows actual plus the last saved live forecast.

Revenue displays:.

  1. KPI − A green triangle if you are above or red if below forecast or budget, depending on what you have chosen as the target.
  2. KPI – The direction of the triangle, up or down, indicate your performance vs last year.
  3. Total Revenue
  4. Room Revenue
  5. RevPAR
  6. TRevPAR
  7. Occupancy
  8. ARR
  9. F&B, M&E and Other Revenue
Benchmarking Revenue.png

Productivity:

  1. KPI − A green triangle if you are above or red if below forecast or budget, depending on what you have chosen as the target.
  2. KPI – The direction of the triangle, up or down, indicate your performance vs last year.
  3. PMI Index − the current PMI Index.
  4. RevPOLU − Revenue Per Operational Labor Unit. (Total Revenue divided by total paid hours)
  5. Absence − the Non-Productive Hours.
  6. Departments − The respective productivity for each department as defined in the labor cockpit.
  7. Food Cost %
Benchmarking 1.JPG

Tools

The only choice you have under Tools is to Export the report to Excel or PDF.

View Options

In the View Options you may choose what you want to display.

  1. View− choose what you want to compare actual results to
  2. Show group − you can chose which groups you want to have displayed in your Benchmarking (limits apply depending on the properties you have access to)
  3. Show MAD/MAPE − (available for revenue view only) this will show shows forecast accuracy. MAD = Mean Absolute Deviation, MAPE = Mean Absolute Percentage Error.
  4. Currency − choose which currency to display. The chosen currency is displayed at the top of the Benchmarking page.

Recommendations

If you have several properties in your hotel group or company, you may compare the headings and totals, and benchmark how well you are doing.

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